PERSONAL GETAWAYS, THOUGHTFULLY PLANNED   NO ACCOUNT REQUIRED
TRUST STARTS WITH TRANSPARENCY

Privacy, Security & Contact

We want reservations to feel personal—not intrusive. This notice explains how we handle guest inquiries and booking-related information.

Information we may request

For Pueblo Bonito inquiries, JNS Retreats requires the guest's full legal name, email address, phone number, preferred property, requested dates, and guest count. Once the resort has verified availability and the guest wishes to proceed, we will also request their complete mailing address through separately agreed secure communication so the resort can prepare the guest certificate and reservation transfer. We do not need the mailing address for the initial inquiry. Jayco applications may require destination and insurance verification details. We will not request full payment card numbers through our forms.

How information will be used

We will use this information to assess requests, communicate about availability and approvals, coordinate bookings with the resort or renter, maintain appropriate reservation records and meet legal requirements.

Payments and calendar records

Approved guests receive a Square-hosted checkout link by default. If a guest explicitly requests Venmo, JNS may privately share a verified business-profile QR code after approval. Payments must be reconciled directly with the provider before any booking is made. Private calendar information and guest identities must not be published to visitors; public availability can show only blocked dates and limited inventory states. Calendar integration requires a secure authenticated backend.

Retention and security

Our online inquiry form sends your request to our business email inbox using our hosting provider’s email service. The form uses a temporary, essential session cookie to help limit repeated submissions; it is not used for advertising. The site does not accept payment card information or insurance documents. We limit access to booking communications and retain them as needed for booking administration, records, and legal obligations. Please contact support@jnsinteractives.com with privacy or deletion questions.

Human verification and spam prevention

To protect our availability request forms from automated spam, JNS Retreats uses Cloudflare Turnstile when enabled. This security service may process technical information about your browser, device, and network connection to detect automated activity. We validate its temporary verification token before processing an inquiry. Please see Cloudflare's Privacy Policy for information about its practices. The security check does not confirm a reservation or process payments.

Your questions

For privacy or guest-support questions, contact support@jnsinteractives.com or call 619-821-1640.

Referral contact details

If you identify someone who referred you during a subsequent private booking discussion, JNS may request that person's name, email and phone number. Please share those details only with their permission. JNS intends to use them solely to validate an eligible, fully paid reservation and official resort guest-name transfer, then contact the referrer about their reward. If the booking guest forgot to name the referrer, either party can contact JNS directly and provide both reservation reference numbers for verification. The public availability-inquiry form does not request referrer details or mailing addresses.